Dr Manisha Rakesh Hadke Personalising Experiences

We also offer the ‘Open to Sky’ treatment, amidst the clean air, serene environment and natural settings. Every treatment starts with consultation wherein there is a detailed chat with the assigned therapist. It is important that there is comfort level right from the beginning of a treatment, as the process is private and personal.

The Ayurveda treatment room is the USP of spa. We offer treatments like Abhyanga, an Ayurvedic oil full body massage and Udhavarthana, the anti-cellulite powder massage. We also have a special ‘Couple Treatment Suite’ where you can enjoy a couple’s massage followed by a relaxing time at the Jacuzzi.

How do you educate clients on the importance of wellness? We offer personalised treatments to all our clients and guests based on their needs, requirements, health issues and specific focus areas. During this one on one consultation, we define wellness to them, suggest the best spa treatments, explain different wellness-related concepts and also have a conversation about the importance of wellness in today’s world.

What are the main challenges that you face? We do not compromise on this and is kept at a premium level due to the composition of each treatment, the various types, duration, proper settings, oils used, and the skill of the therapists.

 

Please tell us about your professional background.

Having completed my doctor’s degree in Ayurvedic medicine and a Post Graduate Diploma in Panchakarma, I have 16 years of experience in the Spa and Medispa industry. I began my career with Arya Vaidya Sala Kottakal, the leading Ayurveda company. I also worked with established corporates such as, the Yash Birla Group and Ayush Hindustan Lever. I entered the Hospitality industry in 2011 with Taj Wellington Mews Mumbai, and then moved to Taj Bangalore, as the Spa Manager.

What inspired you to be a part of the wellness industry?

Being a doctor I used to deal with patients and thus understood that prevention is better than cure. Spa and wellness helps us to maintain equilibrium between physical, mental, and spiritual health and so, helps prevent various ailments through a relaxing and rejuvenating experience. This inspired me to get into the spa and wellness industry.

What are the therapies offered at the spa?

At our spa, we offer both Ayurveda and Non-Ayurveda therapies. Our spa menu also consists of Foot Therapy, Head Therapy and Back therapy. In the Beauty section, we provide treatments such as, clean ups, facials, body scrubs and wraps.

What are the preferences of your clients?

The people who visit our hotel spa are HNIs and well-heeled travellers aware of wellness-related concepts, spa treatments, and so on, and opt for treatments and therapies that help them relax, revive and rejuvenate.

How does the spa stay ahead of competition?