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IN TIMES OF CRISIS, TALENT REVEALS ITSELF: DAVID MICHELS, BAIN
People Matters
|September 2020
In this exclusive interaction, David Michels, Partner, Senior Partner and the Global Leader for Results Delivery, Bain talks about how, in the post pandemic days, there may be jobs that get lost forever, and then there may be jobs that can become more important than ever, and shares his perspective on this shifting equation

With 25 years of consulting experience spanning the globe, including the United States, Argentina, Germany, India and currently Switzerland, David Michels is a Senior Partner and the Global Leader for Bain’s Results Delivery® practice, based in Zurich.
Michels joined Bain 25 years ago and has worked with a wide variety of organizations, leading largescale programs on topics including operating model, growth strategy, commercial business model development, culture change and team effectiveness, as well as operational improvement. He is known for his ability to inspire executives and their teams and roll up his sleeves to help them deliver sustained results. His approach to co-creating pragmatic solutions combines insight-rich analytics, leadership coaching and delivery risk mitigation to address the what, who and how of change. Michels’ work has spanned a range of industries, including healthcare, industrials, consumer products, retail, private equity and high technology. He is a frequent author and speaker on leadership, transformation and change.
In this exclusive interaction, Michels talks about how, in the post-pandemic days, there may be jobs that get lost forever, and then there may be jobs that can become more important than ever, and shares his perspective on this shifting equation
Here are the excerpts from the interview.
The COVID-19 outbreak is different from any previous crisis and hence the way leaders respond to this crisis should be different. How do you see the current business landscape and their readiness to come through stronger on the other side?
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