Companies are going through massive transformations and there is no going back: Josh Bersin

Companies are going through massive transformations and the big focus areas are around employee needs, health and safety while a far more agile and cross-functional way of working is now a norm, says Josh Bersin, in an exclusive interview with People Matters

- Mastufa Ahmed

Josh Bersin is a world-known industry analyst, educator, and thought leader in all aspects of HR, leadership, and HR technology. Josh is a global' research analyst, public speaker, and writer on the topics of corporate human resources, talent management, recruiting, leadership, technology, and the intersection between work and life. Josh also advises a variety of HR and learning companies to help them align their products and services toward the needs of corporate buyers.

Here are the edited excerpts.

With the pandemic bringing about a drastic change in terms of how organizations leverage technologies, how do you see this overnight digital transformation of businesses globally?

Digital transformation has accelerated at light speed. Not only are digital tools widely used by every employee, but most companies have digitized their sales, service delivery, products, and retail offerings. In the HR domain, HR leaders tell me they have adopted digital tools far faster than they ever thought possible. Instead of waiting for multi-year rollout strategies, companies are creating “mashups” of various systems and rolling them out in an iterative way. Everything -- from recruiting to onboarding to communications and performance management, is now simplified, online, and easier than ever.

How has the HR tech landscape changed over the last few months? What trends have you observed around HR tech adoption amid this COVID-19 crisis?