Let's Talk|July 2020
At Age UK Norfolk, we often share details about our information and advice help line, which can help with a variety of queries and concerns relating to later life, but you may not be aware of our advocacy service which ties into the information and advice help line.
Our advocacy service can be loosely broken down into three areas and, across each, provides one-to-one support over varying lengths of time suitable to the task at hand, delivered by a team of dedicated Age UK Norfolk advocacy co-ordinators and volunteers who have all switched to telephone/ digital-based support during the COVID-19 situation.
We provide independent advocates to help older people speak up for themselves; supporting them to assert their rights when decisions need to be made that affect their lives. Often this might relate to incorrect bills or complaints.
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