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FUTURE-FOCUSED HR: RESHAPING PEOPLE PRACTICES FOR THE MODERN ERA

October 2025

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Siliconindia - India Edition

Kavita Malhotra is a seasoned Global HR Strategist with 20+ years of experience in talent management, HR transformation, and international mobility. As the Managing Director of Kaizen Consulting Services, she drives operational excellence and sustainable growth for organizations worldwide. Kavita is also the Founder of Search HR Online, specializing in advanced HR tools. Previously, she held senior roles at GMG and VFS Global, leading HR transformation and creating global shared services. Her expertise includes HR strategy, talent management, and employee experience enhancement through digital interventions.

- Kavita Bose Malhotra, Managing Director & Principal Consultant, Kaizen Consultancy Services

In the recent interaction with M R Yuvatha, Senior Correspondent,Siliconindia, Kavita Malhotra shared her insights on Future-Focused HR: Reshaping People Practices for the Modern Era.

HR technology is truly transforming the way organizations operate today, influencing employees and their experiences in the workplace on a regular basis. There are several impactful ways in which HR technology is currently driving this transformation.

The transformation can be categorized into five key areas.

  • Automation of Routine Tasks

  • Data-Driven Insights

  • Personalization

  • Improved Communication and Collaboration within the workplace

  • Focus on Employee Well-being

The Power of HR Technology

Business processes across industries have evolved significantly, and tasks like payroll, leave approvals, and benefits management can now be managed automatically through systems predefined with workflows. This automation allows employees to focus on strategic work instead of routine, mundane activities, speeding up processes, reducing errors, and ensuring smooth functionality across the organization. Prominent companies such as Unilever and Google exemplify how technology is being utilized to make workplaces more efficient. HR systems have also advanced beyond mere workflow and data management. Today, platforms are designed to be more intuitive and personalized, enabling employees to customize their digitized workplace experiences.

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