The officer who tries to keep restless colleagues in the force

Local democracy reporter Richard Youle speaks to PC Wendy Janas, of Dyfed-Powys Police, about her innovative role

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RETAINING skilled staff is in every organisation’s interest, especially frontline ones like the NHS, teaching and the police.

Apart from the value of these professions, the state often contributes to their training, so losing them is a double blow.

Finding out why leavers seek pastures new can be gleaned during exit interviews if they wish to take part in them, but a Dyfed-Powys Police initiative seeks to get one step ahead. It offers so-called say-and-stay interviews to police officers thinking of moving on and PC Wendy Janas, the force’s well-being and retention officer, is the person they will speak to.

‘The role was created in September 2023, replicating an initiative by Greater Manchester Police. As of September this year, PC Janas has conducted 49 say-and-stay interviews and 31 staff decided to remain.

Police forces everywhere have been experiencing a high attrition rate among officers with five years’ service or less. Dyfed-Powys Police said its attrition rate was lower than the national average and there are signs that rates are falling across the board, due in part potentially to pay uplifts. There are seven pay points for constables in England and Wales ranging from £31,164 to £50,256. Training a constable, including their first two years’ salary, is estimated to cost £130,000-£140,000 so retaining them where appropriate pays dividends.

PC Janas can’t wave a magic wand and some officers might have their heart set on leaving, but intervening early, listening and understanding what push-and-pull factors are at play can bear fruit.