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New online channel for public to report illegal ride-hailing services
July 24, 2025
|The Straits Times
It is now easier for the public to report illegal ride-hailing services with a new online form that the Land Transport Authority (LTA) has launched on its One Motoring website.
The initiative is part of LTA's ongoing crackdown on unlicensed drivers providing point-to-point transport services within Singapore, as well as those ferrying passengers across the border to Malaysia.
The new reporting platform went live on July 20. Submissions will be used by the LTA for investigations. As at July 23, the agency has yet to receive any report through the new channel.
Senior Minister of State for Transport Sun Xueling said on Facebook on July 23 that the reporting channel was set up for users to provide information on foreign-registered cars providing ride-hailing services.
"Let us work together to protect the interests of both passengers and drivers," she added.
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