Maintaining trust central to how Govt operates: SM Teo

closed on Acra's Bizfile portal. Officers involved in the shortcomings include those whose actions contributed directly to the shortcomings, as well as senior management who were responsible for providing oversight and guidance to the officers, said SM Teo in a ministerial statement on the review.

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The review panel on Feb 25 submitted its report for review by SM Teo, who is also Minister-in-charge of Public Sector Data Governance. He accepted the findings and reported them to Prime Minister Lawrence Wong the next day.

The permanent secretaries of the Smart Nation and Digital Government Office (now under MDDI) were responsible for implementing the policy, while the Acra chief executive was responsible for the design and implementation of the new Bizfile portal, SM Teo added.

He clarified that the review was not a disciplinary process and that any disciplinary action levelled at the officers, if warranted, will need to be carried out by the respective public agencies involved.

SM Teo said the public service holds its officers to a high standard of conduct.