Harnessing AI and automation for smarter operations

For many homegrown enterprises, digitalisation once meant simply digitising paper records.

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But this year's E50 winners show a very different picture: Digitalisation has evolved into a driver of productivity and competitiveness across many sectors, regardless of the size of the company. Increasingly, this also means using artificial intelligence (AI) to automate routine work, enhance decision-making and unlock new sources of revenue.

No sector shows the shift towards technology-driven operations more clearly than facilities management. Kim Yew Integrated, which was founded in 1985, now uses Internet of Things or loT-based energy tracking, lift monitoring and predictive maintenance, supported by a Computerised Maintenance Management System and real-time dashboards that give clients a clearer view of asset performance.

It is collaborating with the Singapore University of Technology and Design to roll out intelligent Al-powered robotic systems for environmental inspection and mosquito-risk detection.