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New e-hailing regulations announced by Minister Creecy

September 12, 2025

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The Star

TRANSPORT Minister Barbara Creecy announced on Wednesday that her department plans to publish new regulations this month, which will incorporate e-hailing services into the national regulatory framework.

- MAYIBONGWE MAGHINA

Creecy said the new regulations will require e-hailing operators to obtain operating licenses and to ensure their services are authorised and safe.

She was responding in the National Assembly when EFF chief whip Nontando Nolutshungu asked her about measures her department will implement to protect e-hailing drivers and foster harmony within the taxi industry following the surge in violence targeting e-hailing operators, with the recent incidents reported at Maponya Mall in Gauteng.

As part of the rollout, Creecy said her department was conducting targeted workshops and public awareness campaigns to educate stakeholders on the updated regulatory framework and to clarify the new rules for e-hailing services.

“These continuous platforms for dialogue and information-sharing are essential to foster mutual understanding and improved cooperation across the public transport industry, thereby contributing to a more integrated and stable public transport system.”

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