Concentrix acquiring local customer service firm

Global technology solutions and services company Concentrix Corp. has acquired a Philippine-based tech-driven customer experience-consulting firm to expand both its operating team as well as its clients.

- By RICHMOND MERCURIO

Concentrix said that it completed the acquisition of BlinkCX, a move that is part of the company's commitment to bold investments in transforming the technology and services industry in the Philippines.

"This acquisition strengthens Concentrix's leadership in the industry, and expands both its operating team as well as its clients served in the country," Concentrix said.

Concentrix Philippines executive vice president and chief business officer Amit Jagga said the incorporation of BlinkCX would help accelerate the company's growth.