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Call centers seek to address cybersecurity gaps
September 15, 2024
|The Philippine Star
The Contact Center Association of the Philippines is pushing to create collective solutions to address cybersecurity threats facing information technology and business process management (IT-BPM) firms.
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"CCAP encourages BPO (business process outsourcing) companies to prioritize cybersecurity as a core component of their operational strategies so they could contribute further to a more secure and resilient industry," CCAP president Mickey Ocampo said.
He said continued engagement and investment in innovative security technologies are necessary to maintain the Philippine IT-BPM's global competitiveness and trust.
"We must earn clients' trust and assure them that their sensitive information is always handled with utmost integrity and security," he said.
هذه القصة من طبعة September 15, 2024 من The Philippine Star.
اشترك في Magzter GOLD للوصول إلى آلاف القصص المتميزة المنسقة، وأكثر من 9000 مجلة وصحيفة.
هل أنت مشترك بالفعل؟ تسجيل الدخول
المزيد من القصص من The Philippine Star
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A 2002 column I wrote
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END OF FAMILY FEUD?
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