Visionary leader

Kumar Shobhan, the newly appointed GM of Park Hyatt Chennai, is focused on mentoring the next generation

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the issue repeat. If something goes wrong, we own it, fix it, and then go a step further.

It’s not about overcompensating; it’s about showing that we care. I personally review key feedback every week and step in where I feel I can add value. It’s part of our culture here — not brushing things under the carpet but learning from them.

How do you see 2025 in terms of business?

We're entering a very exciting phase. Chennai is seeing strong growth in both corporate and leisure travel. Guests are becoming more design-conscious, more wellness-focused, and are seeking experiences that feel personal and immersive. For us, that means building on our strengths — our culinary identity, our wellness offering, our service philosophy - while creating new reasons for guests to keep coming back.

I see 2025 as a year where we deepen our presence in the city, not just as a hotel, but also as a cultural and lifestyle space.