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Emergence of 'quiet cracking' phenomenon

September 13, 2025

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Saturday Star

NAVIGATING work and life in general is getting more challenging around the globe, and South Africa is no exception.

- DEBBIE GOODMAN

Emergence of 'quiet cracking' phenomenon

Few will be unaware of the struggles — either their own or those of loved ones, colleagues or friends — of trying to make ends meet while battling on several personal fronts. Added to this are increasingly turbulent local and global developments, soaring living costs, Al-driven workplace uncertainty, and the almost constant threat of retrenchment.

Pervasive issue

Taking time out to attend to life matters and personal well-being is simply not an option for most. This lack of a productive balance seems to be driving the emergence of a new workplace phenomenon termed “quiet cracking”. This subtle yet pervasive issue sees employees showing up physically, but checking out emotionally - driven by economic fears and relentless pressure. For companies, this poses a significant tisk to productivity, innovation and workplace culture; demanding urgent attention from leaders.

The issue cannot be dismissed as one that needs to be addressed by the individual alone, with a take-it-or-leave-it approach. Quite apart from the ethical duty leaders have towards their employees and their well-being, teams made up of desperate individuals can and will have a negative impact on the bottom line.

Business impact

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