What Frankie's Doggy Daycare had to say

The owner of Frankie's Doggy Daycare said that the safety and welfare of every dog in their care is the absolute priority, and they were deeply upset that an incident of this nature has occurred.

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He said: “The safety and welfare of every dog in our care is our absolute priority, and we are deeply upset that an incident of this nature has occurred which resulted in a dog that has been attending our day care for two years tearing off a small (approx 2cm) piece of his ear.

“We recognise how distressing this has been for Odin and his family, and wish him a speedy recovery.

“Many members of staff bring their dogs with them to work which is testament to the faith they have in the safety and running of the day care.”

He added: “We want to clarify some of the concerns raised as there is a lot of misinformation being spread socially.

“The interior of our premises is not constructed from old wooden pallets.

“While pallets are used as a secure base structure in certain areas, the interior itself is made safe and appropriate for dogs, and is regularly checked to ensure there are no hazards.