Driving the Future of Smart, Sustainable Mobility in Dubai

CEO Mansoor Alfalasi highlights how DTC is shaping the future of urban transportation across Dubai and the GCC

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Established in 1994 and beginning operations in 1995, Dubai Taxi Company (PJSC), or DTC, is now the leading provider of smart, safe, and comprehensive mobility solutions in Dubai, with a mission to lead in digital and safe mobility services that meet communities' needs for convenience, connectivity, and sustainability.

“We are more than just the largest taxi operator in the region — we are a vital part of Dubai's transportation infrastructure and a key enabler of its smart city vision,” declares Mansoor Alfalasi, CEO of Dubai Taxi Company, which holds 45% of Dubai's taxi market.

Alfalasi attributes the success of DTC to reliability, consistency, and a steadfast commitment to quality, innovation, and customer-centricity — built on over three decades of experience. He says: “From digital booking platforms to fleet modernisation and service excellence training, we are constantly evolving to meet — and exceed — passenger expectations. We continuously innovate our services and embrace digital transformation, including the integration of our fleet with leading e-hailing platforms. Our strategies also involve expanding premium and specialised mobility services and forging strategic partnerships with key stakeholders such as Dubai Airports, ports, and at major events across the city.”

The focus of DTC has consistently been on delivering innovative mobility solutions that support Dubai's vision for a smart, connected, and sustainable future. This agility, combined with its deep integration into the city's infrastructure, has kept the company at the forefront of the mobility sector.