Letters to financial inclusion, India’s postal system delivers

The Indian postal system is proving that growth is rooted in evolution.

- Jyotiraditya M Scindia

The department of posts, with its network of over 160,000 post offices, is rewriting its growth story. While its journey to become the world’s largest logistics network forms its prologue, its epilogue is about the delivery of tools of financial independence, economic empowerment, and opportunity across India. Yesterday's postman now brings the promise of financial access and dignity to every doorstep in the country.

Under the leadership of Prime Minister Narendra Modi to empower rural India, the India Post Payments Bank (IPPB) has quietly become a national pioneer by ensuring the digitalisation of all its rural accounts. By integrating technology, expanding partnerships, and diversifying services, the IPPB is transforming post offices into comprehensive financial hubs, proving that even the oldest institutions can evolve in step with a rapidly-changing world.