Humans to work alongside AI by 2027, argue HR experts

Around 97 per cent of HR leaders in the tech sector in India feel that work by 2027 will be done by humans working alongside Al rather than engaging with it intermittently, a report said on Tuesday.

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The report from Nasscom and Indeed, based on a poll of over 120 HR leaders in the tech sector in the country, found that 20-40 per cent of work in technology firms is already Al-driven.

Around 45 per cent of respondents reported that over 40 per cent of software development is now handled by Al, it said.

"As Al adoption deepens, skilling and capability building will be central to ensuring that talent continues to move up the value chain and delivers meaningful outcomes for businesses," said Ketaki Karnik, Head of Research, Nasscom.

The report highlighted a shift from Al as a supplementary tool to becoming an integral part of everyday roles, workflows, and decision-making processes, with strong participation in intelligent automation (39 per cent) and business process management (37 per cent).

Meanwhile, over half of respondents cited low-quality or incomplete Al outputs, underscoring the need for human oversight.

Most effective human-Al partnerships are emerging across higher-order activities such as scope definition, system architecture, and data model design.

More routine and repeatable tasks, including boilerplate code generation and unit test creation, are expected to be increasingly automated by Al over the next two to three years, the report said.