What to do if luggage is lost, damaged by airline?

Recipient must notify airline within 7 days in case of damage

- BY ZAINAB HUSAIN

Whether you’re returning to the UAE from a break or visiting the country for the first time, after landing, clearing immigration, and heading to baggage claim, you might find yourself waiting a long time for your suitcase or worse, receiving it damaged.

The UAE’s Federal Decree-Law No. 50/2022, the Commercial Transactions Law, includes rules to protect air passengers in these situations.

Compensation