Most data chiefs don’t trust AI calls but rely on them anyway

72% APPROVE KEY DECISIONS BY AI AGENTS WITHOUT REVIEWING RATIONALE

- BY NIVETHA DAYANAND

Data leaders across global enterprises are deploying AI agents into operations at a pace that far exceeds their confidence in the technology, according to the Global AI Confessions Report, built on new Harris Poll data for Dataiku.

The survey of 800 senior executives shows 86 per cent now rely on AI agents to handle daily business workflows. Nearly 42 per cent said they have tethered dozens of internal processes to autonomous agents, embedding them into systems that touch data movement, operational automation and decision queues.

Yet, 72 per cent admitted they would approve critical decisions made by those agents, even when they could not review the underlying rationale.