Know your rights around private parking charges

YOUR CONSUMER RIGHTS CHAMPION

- MARTYN JAMES

Private parking tickets are back in the news at the moment.

In one sense, that's a good thing, because there's a new code in place that makes it easier to appeal or reduce some charges.

However, many readers have been in touch to complain about being penalised for not paying a ticket quickly enough, to argue they've been billed in error or charged for minor mistakes.

So what are your rights with private parking charges? Here's my guide.

WHAT'S NEW?

A new code of practice for parking on private land was introduced in October 2024. On the plus side, this now means:

There should be a 10-minute grace period when your ticket expires, just in case you are slightly delayed.

Fines should not be applied for minor errors. This includes things like entering an incorrect number or letter on a machine or on the phone.

All signs must be clear and must meet a standard set of rules. The signs must be easy to read for a driver passing them.