Signs of the future

India must prepare to deal with AI adoption

- 

The announcement by Tata Consultancy Services (TCS), India's largest information-technology (IT) services company, on Sunday that it would lay off about 2 percent of its global workforce from middle and senior levels is a clear sign of how corporations, particularly in IT, are responding to shifts in the business environment.

The decision will result in the technology behemoth laying off more than 12,000 people from its workforce of more than 600,000. The company, in its statement, said it was in the process of becoming a future-ready organisation. This will include investing in areas of new technology and deploying artificial intelligence (AI) at scale, both for its clients and itself, among other things. Although this may also partly be a result of a challenging business environment, the move is being interpreted by analysts as a structural shift driven by AI.