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No manufacturing defect, no liability on carmaker
July 21, 2025
|Business Standard
A1 Fauz International purchased an Audi A6 car for the personal use of its partner, Mahmood Alam.
The vehicle was manufactured by Audi India, a division of Volkswagen, and was purchased from an authorised dealer on March 8, 2013, for a sum of ₹47,10,000.
On May 30, 2013, three partners of Fauz International were travelling from Kanpur to New Delhi. The vehicle was moving at a speed of 80 to 100 kilometres per hour when it crashed into a lorry. In spite of the brakes being applied, the car was badly damaged—especially the bonnet, roof, entire left side, and the rear windshield. Shahnawaz Ahmed, one of the partners, died in the accident.
The customer immediately informed Audi about the accident. The manufacturer promised that a technical team would be sent, which arrived only after persistent follow-up. The vehicle was taken to Audi's workshop in Lucknow, which opined that certain parts needed to be replaced to make the vehicle roadworthy. These would have to be imported from Germany.
هذه القصة من طبعة July 21, 2025 من Business Standard.
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