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"Hospitality is the art of creating moments that linger long after a guest departs!"

September 2025

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Hotelier India

Vaibhav Sagar, General Manager, Udaipur Marriott Hotel, shares insights on redefining luxury hospitality in India's most iconic destination.

"Hospitality is the art of creating moments that linger long after a guest departs!"

Luxury, elegance, and memorable experiences; these are the hallmarks of great hospitality. For Vaibhav Sagar, General Manager of Udaipur Marriott Hotel, hospitality is far more than running a hotel; it's the art of crafting moments that stay with guests long after they leave. From witnessing the transformative power of thoughtful service during his own travels to leading one of India's most coveted luxury properties, his journey is a testament to passion, vision, and dedication.

In this candid conversation, he opens up about what drew him to the industry, his defining professional milestones, and the unique experiences that make Udaipur Marriott a destination in its own right.

What sparked your interest in hospitality? Was there a defining moment or influence that drew you to the industry? Hospitality, to me, is the art of creating moments that linger long after a guest departs. My interest was sparked early in life through travel experiences where I witnessed how thoughtful service could transform an ordinary stay into a cherished memory. That realisation—that people remember how you made them feel—drew me to this industry and continues to inspire me every day.

What has been your most memorable professional milestone so far, and why?

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