Why outcome discipline has replaced transformation optimism

Sendil Kumar Venkatesan, Chief Technology Officer, Shriram Capital weighs on how CIOs, demonstrate value to the board

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By 2026, enterprise expectations from technology have become sharper, more pragmatic, and far less forgiving. Businesses now demand outcomes that are directly measurable: trusted data, resilient security and compliance, faster turnaround times, Al-driven insights, and hybrid cloud architectures that balance flexibility with control. The shift over the past three years is unmistakable. What began as broad digitisation has evolved into Al-led automation and operational resil