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EMPOWERING ACCESSIBILITY THROUGH AI IN BANKING: REVOLUTIONIZING ASSISTIVE TECHNOLOGIES

July 2024

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BANKING FINANCE

Introduction - Artificial intelligence (AI) is the field of computer science that aims to create machines and systems that can perform tasks that normally require human intelligence, such as perception, reasoning, learning, decision making, and natural language processing.

- Anish Shrimali

EMPOWERING ACCESSIBILITY THROUGH AI IN BANKING: REVOLUTIONIZING ASSISTIVE TECHNOLOGIES

AI encompasses smart machines and algorithms capable of performing cognitive tasks, mimicking human logic and learning from data. Technologies like machine learning, a subset of Al, refine algorithms through data exposure, enhancing personalization and anticipation of user needs. It has the potential to enhance the accessibility of information, services, and products for people with disabilities, as well as to empower them to participate more fully in society. This democratizes accessibility, benefiting over 1 billion disabled individuals worldwide.

Enhancing Accessibility: Al-Powered Solutions in Action

Speech recognition and synthesis: These technologies can enable people who are deaf or hard of hearing to communicate with others through text or voice, and people who have speech impairments to use voice assistants or generate synthetic speech.

Computer vision and image processing: These technologies can help people who are blind or visually impaired to perceive their surroundings, recognize faces and objects, read text, and navigate safely.

Natural language processing and generation: These technologies can assist people who have dyslexia or other learning disabilities to read and write more effectively, and people who speak different languages to access information and services in their preferred language.

Machine learning and data analysis: These technologies can provide personalized recommendations, feedback, and support for people who have cognitive disabilities, mental health issues, or chronic conditions.

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