Building for change: Pegasystems' MD Suman Reddy

In an exclusive interaction with People Matters, Suman Reddy, MD, Pegasystems India talks about how organizations can prepare for a post-COVID-19 world, how the pandemic has yet again highlighted the absolute necessity of digital transformation and automation initiatives across the sectors, and how technologies will evolve to make flexible work easier for employees and employers in the new normal

- Yasmin Taj

The year 2020 changed everything around us and made us realize that no matter how prepared you are, some changes are absolutely unprecedented and we can never be prepared enough for them. In the past few months, organizations have moved from the stages of reacting, responding, returning to finally transforming themselves to adapt to this new normal at work. And as things are slowly opening up, business and HR leaders are finding innovative ways to adapt to the new world order by bringing together people and technology and finding the right mix.

In order to delve deeper into how organizations can prepare for a post-COVID-19 world, we had an exclusive interaction with Suman Reddy, MD, Pegasystems, wherein he shared some insights on how technologies will evolve to make flexible work easier for employees and employers, and what investments are the most necessary to create the technology environment that will allow companies to thrive in the next normal.