HOLDING TOGETHER

Scaling up of the Secure Borderless Work Space platform helped TCS shift its entire workforce to the WFH mode, without even a single day of delivery failure during the pandemic

- NEVIN JOHN

SCORES HIGHLY ON

• Clarity of goals both at company and individual level

• Growth and learning opportunities available

• Workload and flexibility at work

Former US President John F. Kennedy once said that the word crisis when written in Mandarin has two characters — one represents danger and the other opportunity. Covid-19 was more than a danger for Tata Consultancy Services (TCS). Its resources, assets and business, its 4.5-lakh workforce, were spread across 46 countries. The IT services giant moved quickly to bring the functioning back on track. The company first framed the Secure Borderless Work Space (SBWS) infrastructure to facilitate remote working, where all employees migrated to the digital work structure. Secondly, it announced it would not lay off employees and honour all job offers, including the 40,000 given to new graduates.

According to Chief Human Resources Officer Milind Lakkad, TCS is gearing up for growth, with a focus on employee engagement and morale. “Our sustained investment in organic talent development is now paying rich dividends, helping us support business growth,” he adds.