In this issue

BNP Paribas Transaction Banking
Design Thinking
IT Initiatives @ SIB
SBI Card

Fintechs creating niche products for corporate banking Corporate Banking

Manish Kothari, senior executive vice president & business head - Corporate Banking at Kotak Mahindra Bank speaks about trends in business, technology and fintech partnerships:

5 mins

From Experiential Transformation to Competition Next

MDs & CEOs of 5 leading BFSI companies participate in a CEO Panel Discussion at Finnoviti 2020 conference. Edited excerpts:

10 mins

Bandhan Bank Flourishes Despite Economic Slowdown

Chandra Shekhar Ghosh, MD & CEO, Bandhan Bank, explains how the bank achieved growth in the midst of economic slowdown and NBFC crisis:

3 mins

BNP Paribas: Reducing paper, reducing pain

Rupa Balsekar, MD & head, Transaction Banking, BNP Paribas India, discusses booming sectors, API banking, fintech roadshows and e-invoice reconciliation:

3 mins

He dislikes complex solutions, he devises a holistic approach

Arun Jain, chairman of Intellect Design Arena, has not only made a mark as a successful entrepreneur, but also as a fundamental thinker. He did the most unexpcted act of selling off his IT services business to concentrate on products. Manoj Agrawal interviewed him to comprehend his mindset, his journey and the outcome. Edited excerpts:

7 mins

smartForce Video KYC

In a highly competitive & digital complied world of today, ensuring that the customer gets the right product for his/her money’s worth has become a key challenge.

2 mins

A Culture for Microservices & A Strategy for Chatbots

Gartner organized its Application Architecture, Development & Integration Summit in Mumbai recently. Highlights of 2 key sessions at the Summit:

4 mins

CX: The Final Frontier

Institutions today, especially banks and financial services institutions, are engrossed in creating strategies to enhance customer experience. Banking Frontiers carried out a 3 part-study on this topic and sought to understand (i) top CX initiatives, (ii) CX initiatives for complaints and (iii) technologies that institutions use for improving customer experience. The findings are narrated in 3 different articles:

10+ mins

A Culture for Microservices & A Strategy for Chatbots

A Culture for Microservices & A Strategy for Chatbots

9 mins

India's financial services sector - Recent reforms & emerging challenges

India’s financial services sector is characterized by the dominance of public sector banks.

3 mins

Read all stories from Banking Frontiers

Banking Frontiers Magazine Description:

Banking Frontiers is a monthly B2B magazine that covers the activities of the finance sector in India. It covers their activities in the areas of Technology, Security, HR, Marketing, Growth, Expansion, Risk Management, Compliance, Tie-ups, etc.The Banking, Financial Services and Insurance, or BFSI, sector is today the most happening sector - be it the excitement of challenging business models, or products and services or mergers and acquisitions or pure organic growth or the response to globalization.