Resolving Conflicts
The Singapore Women's Weekly|August/September 2020
Living in a digital age means that many of our social interactions are done online. However, reaching out and connecting with those around us is paramount, and even more so, with tough conversations. Ahead, experts share insights to help us navigate
Resolving Conflicts

Fight, disagreement, argument, dispute, quarrel, squabble… Whatever you want to call it, relationship conflict is an almost inevitable part of being human. Having different experiences, viewpoints, and opinions mean that things aren’t always going to be smooth-sailing with our friends, families and intimate partners, but knowing how to navigate the storms can make all the difference.

When something has upset you, it’s important to voice it, rather than let the problem and your feelings simmer. What’s most important is how you go about expressing it. Dr Rachel Low, who studies relationship conflict, says that the best way to address conflict is to use direct and open communication.

The first step is making sure you’re in a positive, calm and open headspace, and that you know what you want to say to the other person.

“Take a step back and see what the thing is that you’re unhappy with. Once you have a clear idea of what you want to change, sit down and have a direct, open conversation.”

Sending an email or a text can be tempting, especially if you struggle with confrontation and talking openly about your feelings. Still, it’s always better to find time to sit down face to face to ensure that the context and tone of voice are not misinterpreted.

COMMUNICATION STYLES

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