The Accessible Information Standard (AIS), originally implemented in 2016, was part of legislation designed to ensure NHS and adult social care service providers accommodate people with a disability.
In 2022, NHS England accepted a recommendation to revise the AIS, which had stronger wording than the original, meaning providers of NHS care "must comply with the information standard". The earlier version only required providers to "have regard to an information standard".
The updated standard was intended for publication in 2023, but was delayed.
Charities and organisations said the delay had left many deaf patients unable to make GP appointments and receive test results because health services often relied on phone calls.
Bu hikaye The Guardian dergisinin May 27, 2024 sayısından alınmıştır.
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Bu hikaye The Guardian dergisinin May 27, 2024 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Giriş Yap
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