CALLERS spent a combined 800 years on hold waiting to speak to tax officials last year, a spending watchdog has revealed.
The National Audit Office today blasts HM Revenue & Customs for letting taxpayers down.
According to the NAO, the average wait time was nearly 23 minutes in the first 11 months of the last financial year a big rise from an average five minutes in 2018/19.
Bu hikaye Daily Mirror UK dergisinin May 15, 2024 sayısından alınmıştır.
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Bu hikaye Daily Mirror UK dergisinin May 15, 2024 sayısından alınmıştır.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Giriş Yap
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