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Addressing unconscious bias at work

Cape Times

|

May 21, 2025

IN the modern workplace, breaking down barriers and fostering diversity and inclusion are more important than ever.

One barrier that often goes unnoticed, but has a profound impact on individuals and organisations alike is unconscious bias. Unmasking these hidden biases is essential for creating a truly inclusive and equitable workplace.

Unconscious biases refer to the stereotypes and prejudices that affect our judgements and decision-making processes without our awareness. They can manifest in various forms, including racial or gender bias, and can influence how we perceive and treat others.

Workplace impact

Addressing any unconscious bias requires awareness, education and commitment from both employees and employers. By understanding the impact of these biases and implementing strategies to mitigate them, companies can foster an environment where everyone feels valued and respected — regardless of their identity or background.

Bias in recruitment can result in a lack of diversity within the workforce. When hiring managers unconsciously favour candidates who resemble them or share similar experiences, it can lead to a homogenous workforce, which restricts the range of experiences, perspectives and ideas within the organisation.

Different types

Unconscious bias can take many forms and affect various aspects of our work and decision-making processes. It’s therefore crucial to understand the different types in order to address them effectively.

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