IRCTC moves to monetise passenger data
Business Standard|August 19, 2022
Floats tender to hire consultant; seeks to raise ₹1,000 crore through this exercise
DHRUVAKSH SAHA & SOURABH LELE
IRCTC moves to monetise passenger data

BETTING ON DATA

  • Basic data of individual passengers, customers of freight, parcel and other public-facing applications to be analysed
  • To conduct business with govt and private companies in sectors such as tours and travels, hotels, financing, shipping, aviation, etc.
  • Consultant for monetisation to ensure strict adherence to data privacy regulations

In a first-of-its-kind move, the Indian Railways Catering and Tourism Corporation (IRCTC), the ticket booking arm of the Indian Railways, is looking to monetise its bank of passenger data while conducting business with private and government companies. IRCTC has a large bank of data related to every online railway ticket ever generated as it is the country's only railway ticketing platform, an IRCTC official told Business Standard.

The IRCTC, which has sought the services of a consultant to assist with the monetisation process, plans to raise ₹1,000 crore through this exercise. In its tender document for hiring the consultant, IRCTC has cited a variety of sectors, such as hospitality, energy, infrastructure and health, as potential customers for the passenger data.

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