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"A key development at New India Assurance is our continued focus on digital transformation, enhancing customer experience through technology-driven initiatives."

THE INSURANCE TIMES

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January 2025

Mrs Girija Subramanian has the unique distinction of heading two of India's major insurance companies as Chairman cum Managing Director in quick succession.

"A key development at New India Assurance is our continued focus on digital transformation, enhancing customer experience through technology-driven initiatives."

On 19th June 2024, she joined as chairman and managing director (CMD) of the largest general insurer, New India Assurance Co.Ltd. Mrs Subramanian joined as CMD of Agriculture Insurance Company of India Limited in September 2022 which she held till the time she joined New India Assurance Co.Ltd. Mrs Subramanian carries with her experience of more than 35 years in the industry and has discharged many coveted responsibilities with consummate elan. Mrs Subramanian holds a bachelor's degree in statistics. She is a fellow member of the Insurance Institute of India and also an associate member of the Chartered Insurance Institute, (ACII) London.

Way back, in 1988 She started her career as a direct recruit officer in GIC Re which was then known as GIC of India. In a career spanning over three decades, she worked in reinsurance departments across various lines of business, including aviation, life, health, and property classes.

While in GIC, she played a crucial role in the execution of the management decision to adopt average industry burn rates for fire insurance as minimum rates for proportional reinsurance cessions to GIC Re by Indian General Insurance companies. - which saw a significant increase in price across the industry. The initiative saw rate improvements in India and helped improve the ICR of most companies- a great learning curve in her career. Quintessentially a team person, her efforts along with her team significantly brought down the TAT( Turn Around Time) and claims pendency at GIC Re. Online claims payment was another initiative, she remembers with a tinge of pride. The increase in life insurance market share in the GIC Re portfolio along with her team and senior colleagues was yet another effort, she remembers fondly.

Daughter of the Late Narayanan Lakshmanan, a noted actuary and academic (he was appointed actuary of HDFC Ergo) she is the second generation in the insurance industry.

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