66% BEST consumers switch to digital mode for bill payment
The Free Press Journal|November 28, 2021
Over 66 per cent electricity consumers of the Bombay Electric Supply and Transport (BEST) Undertaking opted for the digital mode to pay their power bills. Sustained initiatives by BEST led its consumers to adapt to the digital interface, officials said. By October this year, of the total 6.81 lakh payments received, 4.5 lakh were made through digital payment modes.
KAMAL MISHRA
66% BEST consumers switch to digital mode for bill payment

According to the data provided by the BEST, in comparison to September, 32,492 more people took the digital route to pay their electricity bills in October. The undertaking aims to encourage 100 per cent of its consumers to go digital. For this, it has made persistent efforts to create awareness to switch from cash or cheque payments to digital interface.

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