Stress-Free Break As Deposit Returned

Weeks of uncertainty and stress about a holiday is finally over for a couple who now have their £850 deposit back after discovering the hotel they were due to stay in is shut until 2021.

- Maisha Frost

Relieved Caron and Daniel Fitzgerald are over the moon thanks to Crusader’s intervention.

They were growing increasingly concerned about their spa package trip to Lanzarote that was booked long before the Covid-19 pandemic changed everything.

Despite the pair making repeated efforts to find out what was going on from tour operator Loveholidays – they remained in the dark.