FINAL-DAY FRUSTRATION
The Straits Times|May 30, 2023
StarHub apologises after EPL fans miss first 25 minutes of their teams in action
Deepanraj Ganesan
FINAL-DAY FRUSTRATION

The final day of the English Premier League's 2022-23 season featured thrilling battles with 10 live games, though football fans in Singapore were left angry and frustrated after they were unable to watch the opening 25 minutes.

A "satellite transmission issue" had caused Manchester United and Liverpool fans, in particular, to miss the opening of their matches against Fulham and Southampton respectively on Sunday.

Users of StarHub TV+, who can watch games using the over-thetop service Premier+, were unable to access the application, while the wrong matches were shown on TV.

Instead of the scheduled United game against Fulham, the TV channel showed a delayed telecast of United's penultimate 4-1 win over Chelsea. On another channel, the Reds' tie against Southampton was replaced by their 1-1 draw with Aston Villa from the previous weekend.

A number of frustrated subscribers took to social media to air their grievances, which led to an apology by StarHub on its Facebook page at lam.

This story is from the May 30, 2023 edition of The Straits Times.

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This story is from the May 30, 2023 edition of The Straits Times.

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