Restaurants on ONDC to have access to data of customers
The New Indian Express|October 06, 2022
THE government-backed Open Network Digital Commerce (ONDC) platform, which is being beta tested in Bengaluru, would address the issue of data masking by food delivery portals like Zomato and Swiggy, sources in the ministry of corporate affairs told TNIE.
DIPAK MONDAL
Restaurants on ONDC to have access to data of customers

"The restaurants, which get food delivery orders through ONDC, could access the data of end consumers, unlike Zomato and Swiggy, who mask the data from restaurants," told an official from the ministry.

He added that ONDC could pose a challenge to the food delivery portals like Zomato and Swiggy in the long-run.

The ONDC, which has gone live in 16 pincodes across Bengaluru under in the beta testing phase, is currently allowing consumers to place their orders in two domains -- groceries and restaurants through buyers' apps.

This story is from the October 06, 2022 edition of The New Indian Express.

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This story is from the October 06, 2022 edition of The New Indian Express.

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