The writer and TV presenter described "reaching the end of the road" with Ovo, calling it the "most terrible service provider" she had encountered.
In a post on X/Twitter, she claimed the supplier had taken “thousands of pounds” from her bank account that “they were not owed”, and that it had “driven her to despair”. She wrote: “Nothing but legal action will do for them now.”
In a poll of more than 30,000 users on the social media site, she then asked whether rival Octopus Energy offered a better service.
This story is from the March 14, 2024 edition of The Independent.
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This story is from the March 14, 2024 edition of The Independent.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Sign In
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