Ryanair denies boarding to teenager with valid passport
The Independent|May 04, 2022
The Schoneville family from Motherwell made a very early start for their holiday flight to Tenerife on Monday morning, 2 May.
SIMON CALDER
Ryanair denies boarding to teenager with valid passport

Parents Lisa and Neil, Zak aged 15 and his sister Lily, 13, arrived at Glasgow Prestwick airport at 4am ahead of the 6.10am departure of flight FR653.

They were first in the queue for Ryanair. But within minutes they were told they would not be flying. The airline claimed Zak's passport had expired - even though it has five months to run.

The travel document was issued in March 2017 and has an expiry date of 31 October 2022. It meets the current European Union requirements of being less than 10 years old and having at least three months’ validity on the passenger's return date.

The passport is legal for travel in Spain and all other EU nations up to 31 July this year. But the Ryanair representative told the Schonevilles it had already expired.

This story is from the May 04, 2022 edition of The Independent.

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This story is from the May 04, 2022 edition of The Independent.

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