How can I claim the cost of refreshment during a delay?
The Independent|August 14, 2022
Q Last Tuesday, my flight to Naples made two attempts to land, but due to a thunderstorm it was eventually diverted to Rome. We then waited three hours before coaches were organised to take us to Naples.
Simon Calder
How can I claim the cost of refreshment during a delay?

During the disruption, the airline told me to claim for food and drink because of the delay. But when I filled the form out on the app it said no compensation was due as the flight "landed at your destination 54 minutes late".

So how can I now claim the food and drink they said I could without racking up a huge phone bill to their call centre?

Jane B

This story is from the August 14, 2022 edition of The Independent.

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This story is from the August 14, 2022 edition of The Independent.

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