The MOLE attaches high importance to the redressal of grievances and has set up a Nodal Public Grievance PG) Cell in the ministry which receives, forwards and does coordination work on public grievances at the level of the ministry. The public grievances are received in the ministry mainly in two modes online through the CPGRAMS portal http://pgportal.gov.in) and also in offline or physically through various sources. The grievances are reviewed in the ministry at the highest level of secretary L&E) on regular basis. Any person or party having any grievance on any matter related to the ministry or to any organisation of this ministry can file his her grievance either online through the CPGRAMS portal with relevant details or can send or submit the grievance physically to the ministry through the public grievance officer.
This story is from the December 05, 2022 edition of The Free Press Journal.
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This story is from the December 05, 2022 edition of The Free Press Journal.
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