CR commuters turn to smart ticketing options
The Free Press Journal|May 29, 2023
Commuters are increasingly turning to smart ticketing options, with a significant number of passengers utilising the Mobile Unreserved Ticketing System (UTS) app and automatic ticket vending machines (ATVMs).
Kamal Mishra
CR commuters turn to smart ticketing options

From January 1 to May 26, 2023, a remarkable 13.93 crore passengers chose these digital ticketing methods, resulting in a daily average of 9.61 lakh people leveraging these facilities.

During this period, a total of 55.29 crore tickets were booked through station windows, UTS app and ATVMs across Mumbai's Central Railway (CR) division, amounting to a substantial earning of Rs525.42 crore. The tickets booked through the UTS and ATVMs accounted for 31.58% of this total revenue, reaching an impressive Rs165.97 crore.

The CR's data reveals that on an average day, 25.23% of passengers across Mumbai division utilise the UTS and ATVMs, accounting for 31.58% of the daily ticket sales earnings.

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