NEW DELHI: A day after it came to light that IndiGo barred a specially-abled child from boarding a flight at the Ranchi airport as he was in “a state of panic”, Aviation minister Jyotiraditya Scindia said on Monday that no human being should have to go through this and he himself is investigating the incident.
As the boy was prohibited from boarding the airline’s Ranchi-Hyderabad flight on Saturday, his parents — who were with him — also decided to not enter the plane.
Saturday’s incident came to light after other passengers posted about this incident on social media on Sunday.
Commenting on one such social media post regarding this incident, Scindia on Monday said on Twitter: “There is zero tolerance towards such behavior. No human being should have to go through this! Investigating the matter by myself, post which appropriate action will be taken.”
India’s aviation regulator DGCA has formed a three-member team to conduct a “fact-finding enquiry”, officials said on Monday.
“They will visit Ranchi and Hyderabad (place of stay of the family concerned) and collect appropriate evidence within one week from today (Monday). Based on the outcome of the said enquiry, further action shall entail,” the Directorate General of Civil Aviation (DGCA) noted in a statement.
The regulator said it has received a report from IndiGo regarding Saturday’s incident.
This story is from the May 10, 2022 edition of Millennium Post Delhi.
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This story is from the May 10, 2022 edition of Millennium Post Delhi.
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