Uber to show drivers destination before they decide on trip request
Business Standard|May 20, 2022
Cab-hailing platform Uber India on Thursday announced new product features, including an upfront destination feature for drivers, which will show them trip destinations before they decide to accept the ride.
Uber to show drivers destination before they decide on trip request

The feature comes at a time when riders have complained about drivers cancelling trips, said the company.

"To remove frustration for riders and drivers alike, we are now showing trip destinations to drivers before they decide to accept the ride. In our attempt to incentivise right platform behavior, drivers who meet a predefined trip acceptance threshold will be eligible to get the destination information so that they can make an informed choice. The upfront destination feature is already live across 20 cities and will be expanded to all others," said Uber in a statement.

This story is from the May 20, 2022 edition of Business Standard.

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This story is from the May 20, 2022 edition of Business Standard.

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