RBI asks lenders to follow fair practices, refund excess sum
Business Standard|April 30, 2024
Concerned over some banks and lenders resorting to unfair practices in charging of interest, the Reserve Bank of India (RBI) on Monday directed them to take corrective action and refund excess charges to customers.

The guidelines on Fair Practices Code issued to various regulated entities (RES) since 2003, inter-alia, advocate fairness and transparency in charging of interest by the lenders, while providing adequate freedom to them as regards loan pricing policy.

This story is from the April 30, 2024 edition of Business Standard.

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This story is from the April 30, 2024 edition of Business Standard.

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