Data hack derails daily life at AIIMS
Business Standard|December 02, 2022
Staff forced to log manually, as patients grapple with test delays; admin reaches out to IT firms
DEBARGHYA SANYAL
Data hack derails daily life at AIIMS

"It takes a special kind of devil to hamper the smooth functioning of medical institutions," Devender Kumar (name changed), fumes as he hurries through a stack of reports, calling out the names of patients.

"If you have got your tests before November 22, you will have to wait. Those reports are now inaccessible, thanks to the cyberattack and the ongoing server clean-up. We are being told that they might be available after December 6. Please have patience," the doctor shouts out to the teeming crowd of patients and their family members gathered in front of the specialty lab in the new Rajkumari Amrit Kaur building at the All India Institute of Medical Sciences (AIIMS) in New Delhi.

Such scenes are playing out on the 115-acre campus of the country's premier medical institute, which houses 43 departments and more than 24,000 medical practitioners including students, nursing staff and senior physicians.

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