Meiyea Neo is the Senior Director, People Partner at Zendesk APAC. She has over 20 years of HR experience, largely in technology and consulting. Her experience lies in business partnering, coaching, leadership, talent and organisational development, as well as change management. At Zendesk, Meiyea is tasked with evolving the employee experience at Zendesk’s offices across the rapidly growing region. In an exclusive conversation with People Matters, she shares her expert insights on designing wellness frameworks, keeping a pulse on evolving employee needs, the critical role of leadership in championing wellness initiatives and more.
As employee wellness and well-being become a critical facet of any peoplecentric organisation, what key areas do leaders need to prioritise when designing wellness and benefits frameworks?
We have learnt over the past 2.5 years that treating employees with empathy and seeing them as a whole person—not just a coworker—is an imperative. The COVID years definitely accelerated the need for a stronger focus on mental health and well-being in the workplace. People managers and leaders need to identify what matters most to their employees, what they care about and why. At a time when employee retention is a challenge, it’s important for leaders to pay attention to the physical, emotional and psychological well-being of their employees as more express concerns with digital burnout. Keeping in touch with employees’ sentiments and their needs must therefore be followed through with action.
This story is from the November 2022 edition of People Matters.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the November 2022 edition of People Matters.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Sign In
How Digital Transformation Can Power The Great Reset
Technology has the potential to serve as the key enabler of change between digitalising administrative tasks and fostering human connections
The Crypto Meltdown Of 2022
FTX implosion: A setback, but not the end for the crypto market
Govern Pre-IPO Unicorns to Create Value; Not Valuation
Billion-dollar startups always make the headlines. But is there true value behind those eye-catching valuations? How can proper governance be implemented for these much-hyped companies?
On change and change management
The best way to end the year, especially such a disrupted one as 2022, is by laying the groundwork for the year to come. Michelle Yong, Head of Resourcing at Shell, offers some insights on change management to bring us forward into 2023
The Great Reconnection: A paradigmatic moment for employers and employees
This year has not been a good one for employee retention. The Great Resignation, originally thought to be a US phenomenon, has emerged in Asia now. But is there a way to turn it into the Great Reconnection?
Lessons Managing in leadership: a global hybrid team
What takeaways can we draw from the pandemic? Fatima Koning, Chief Commercial Officer at IWG, shares what the last five years have taught her about managing a global sales team across 120 markets in the hybrid model
Eight HR trends that we saw throughout 2022
As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together
One way to turn the tide of employee retention
There's a surprising link between skill development opportunities and job satisfaction. Here are some ways of boosting skilling and thereby talent retention
A key focus for L&D going into 2023 should be business alignment
Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change
WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK
BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY
