Of Human Choices in an AI World
Outlook Business|January 2024
2023 has emerged as one of the next big frontiers in human-artificial intelligence (AI) collaboration. However, as we explore the possibilities and consider the challenges, a few fundamental questions remain unanswered: can India’s tech services industry expect significant revenue growth from this technology soon? What are the risks associated with large-scale deployment of generative AI? Why is human control crucial for the future of AI?
Debjani Ghosh
Of Human Choices in an AI World
 

AI has frequently been employed to augment analytical tasks, aiming to boost productivity or attain significant advancements. For instance, oncologists have leveraged machine learning techniques trained on extensive datasets and medical images to drastically enhance the precision of cancer detection. AI augments their capabilities, elevating the significance of experience and specialised knowledge in the process.

Insilico, an AI-driven drug discovery company, advanced to Phase 1 clinical trials within two and a half years of starting a project targeting a rare respiratory condition. It is now progressing to Phase 2 trials. Following traditional methods would have taken over six years and cost upwards of $400 million for the same endeavour.

Magnifying this to the tech services industry, as per our recent report with McKinsey, generative AI is projected to create an annual economic value of $2.6 trillion to $4.4 trillion, with roughly 75% concentrated in key areas like software engineering, customer operations, product development, R&D, sales and marketing. These functions form the core of the Indian technology services industry.

We have pinpointed four crucial areas where generative AI is revolutionising and advancing multiple facets within service offerings for the technology services industry.

Expansion in market reach: The emergence of over 100 generative AI applications has the potential to drive an additional 15% to 20% growth for leading providers by introducing new or reimagined offerings within the next five years.

This story is from the January 2024 edition of Outlook Business.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

This story is from the January 2024 edition of Outlook Business.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

MORE STORIES FROM OUTLOOK BUSINESSView All
The Faultline Called Unemployment
Outlook Business

The Faultline Called Unemployment

With youths accounting for a staggering majority of the unemployed population in India, the ruling Bharatiya Janata Party, which claims to have put India on a sound growth track, has some tough questions to answer as it seeks a third term at the Centre

time-read
7 mins  |
May 2024
'TECH, GOVERNMENT SUPPORT DRIVING GROWTH IN INDIA'S EXPORTS'
Outlook Business

'TECH, GOVERNMENT SUPPORT DRIVING GROWTH IN INDIA'S EXPORTS'

As overall exports in India witnessed a rise over the previous year, Akshay Ghulati, co-founder of Strategy and Global Expansion at Shiprocket Global, talks about five drivers of booming trade in India

time-read
1 min  |
May 2024
IN THE RIGHT ENSEMBLE
Outlook Business

IN THE RIGHT ENSEMBLE

Manish Kapoor MD and CEO of global clothing brand Pepe Jeans London, finds happiness in spending time with his family and bonding with them over leisure trips, Formula One races, cricket matches and cooking

time-read
3 mins  |
May 2024
GREEN GLOBETROTTING
Outlook Business

GREEN GLOBETROTTING

Amid growing awareness about sustainable tourism, more people are hoping to reduce their carbon footprint. Besides benefitting the planet, sustainable tourism also presents the industry with the opportunity to grow responsibly

time-read
5 mins  |
May 2024
LOOPM ALTERNATIVES: ADDING A NEW AND LASTING DIMENSION TO PRESERVING FOOD
Outlook Business

LOOPM ALTERNATIVES: ADDING A NEW AND LASTING DIMENSION TO PRESERVING FOOD

LoopFresh, an Indian innovation promises to transform the way perishables are stored on our supermarket shelves to retain their freshness.

time-read
3 mins  |
May 2024
PLANET VS PLASTIC OR PLASTIC VS SUBSTITUTES?
Outlook Business

PLANET VS PLASTIC OR PLASTIC VS SUBSTITUTES?

The theme of Earth Day 2024 was Planet vs Plastic, but plastic industry stakeholders are armed with studies to find faults with its alternatives

time-read
3 mins  |
May 2024
WELSPUN LIVING LIMITED: MAKING STRIDES TOWARDS GREENER FUTURE
Outlook Business

WELSPUN LIVING LIMITED: MAKING STRIDES TOWARDS GREENER FUTURE

Striving to advance systematically on the path of sustainable development, Welspun, a global leader in home solutions, is making a mark with its holistic Environmental, Social, and Governance (ESG) approach towards well-being of all the stakeholders

time-read
5 mins  |
May 2024
PROMOTING BIOFUELS FOR SUSTAINABLE ENERGY SUPPLY
Outlook Business

PROMOTING BIOFUELS FOR SUSTAINABLE ENERGY SUPPLY

Biofuels offer a viable solution to reducing dependence on imported fossil fuel while providing cleaner energy, states Kishan Karunakaran, CEO of Buyofuel. In an interview he speaks about how agro-waste and even plastics and tyres can be utilised for producing biofuels, thus supporting a circular economy.

time-read
2 mins  |
May 2024
A Ready Reckoner for Climate Justice
Outlook Business

A Ready Reckoner for Climate Justice

In Climate Change: The Policy, Law, and Practice, Jatinder Cheema presents a comprehensive exploration of the multifaceted challenges posed by climate change and the corresponding policy, legal and practical responses needed to address this global crisis effectively

time-read
2 mins  |
May 2024
TETRA PAK'S AMBITION TO LEAD THE SUSTAINABILITY TRANSFORMATION
Outlook Business

TETRA PAK'S AMBITION TO LEAD THE SUSTAINABILITY TRANSFORMATION

Tetra Pak has set 2030 net zero emission goals for itself and 2050 net Zero emission goals for its supply chain. Juhi Gupta, Director Sustainability Tetra Pak, South Asia, in an interview shares how this is being achieved. Excerpts:

time-read
2 mins  |
May 2024